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Student Support Resources Guide

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The table below helps identify the best resources to help you resolve any issues you might encounter with your online course.

If You Have Question Concerning: Then You Should Contact:
CVA Course Registration
  • Your Local School Counselor
  • Your Local School Lab Facilitator
  • CVA Administrative Office
Academic Support
  • Your Local School Lab Facilitator
  • CVA Instructor
  • CVA Learning Center

Technical Support 
  • Your Local School Lab Facilitator
  • CTLS Help
  • CVA Instructor
  • CVA Learning Center
Course Schedule 
  • Course Information area of your content course
  • CVA Instructor
Final Exams or Milestones (EOC) Dates 
  • CVA Website

Learning Center Hours 
  • CVA Website
Personal Fitness Equipment
  • Polar Equipment Help area of your course
  • CVA Instructor
  • CVA Learning Center
Accessibility Questions  
  • CVA Administrative Office

 

How to Contact

Local School Lab Facilitator: Check with your counselor to find out how to contact your local school facilitator

CVA Instructor: Check the Teacher Information area of your online course for contact information

CVA Website: https://www.cobbvirtualacademy.org

CTLS Learn Help: https://www.cobbk12.org/page/87038/ctls-learn-support

CVA Learning Center

Email: cobbvirtualacademy@cobbk12.org

Call: 678-581-6791 (M-F 8:30 – 4:30)

CVA Administrative Offices

Email cobbvirtualacademy@cobbk12.org

Call: 678-581-6791 (M-F 8:30 - 4:30)